On-Call Employee Relations Consulting
On-call, as-needed HR - Employee Relations support for organizations navigating workplace conflict, employee concerns, performance issues, policy questions, difficult conversations, disciplinary matters, and other sensitive workplace situations. Get experienced, practical guidance when you need an outside perspective without the commitment of full-time consulting support. Access reliable, culturally responsive HR-Employee Relations support whenever you need it. Our on-call consulting provides real-time guidance on employee relations, policy interpretation and day to day HR challenges.
What is IWS’s Restoring the Circle?
Provides organizations with access to experienced HR and employee relations support when they need it. Rather than maintaining a full-time HR consultant, organizations can access professional guidance on an as-needed basis for individual situations, emerging concerns, or questions requiring an experienced perspective. Whether you need help thinking through a sensitive employee matter, preparing for a difficult conversation, interpreting a workplace policy, addressing performance concerns, or determining appropriate next steps, on-call consulting provides a resource to help you respond thoughtfully and appropriately.
Why would you need On-Call Consulting?
Not every organization needs full-time employee relations support but many organizations occasionally encounter situations that require more experience or objectivity than they have available internally. On-call consulting can be helpful when your organization needs guidance with:
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Employee relations concerns
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Performance management issues
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Difficult employee conversations
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Workplace conflict
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Employee complaints
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Policy interpretation or application
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Supervisory or management concerns
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Corrective action and disciplinary matters
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Employee communication
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Workplace conduct concerns
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Leadership decision-making
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Determining appropriate next steps when an issue arises
It can also provide a valuable second perspective when leadership or HR is unsure how to approach a sensitive situation.
How could On-Call Consulting help your Organization?
Having access to experienced guidance can help organizations address concerns early, thoughtfully, and consistently rather than waiting until a situation becomes more complicated. On-call consulting can help your organization:
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Think through employee relations concerns before taking action
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Identify potential risks and considerations
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Develop appropriate approaches to difficult conversations
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Strengthen consistency in how employee concerns are handled
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Support supervisors and managers
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Interpret and apply workplace policies
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Determine whether a matter may require investigation, mediation, assessment, or another response
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Develop practical next steps
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Provide leadership with an objective outside perspective
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Address concerns proactively before they escalate
The goal is not to take over your organization's HR function. It is to provide experienced support when you need another perspective, additional expertise, or a trusted resource to help navigate a challenging situation.
Why choose IWS?
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Our experiences in HR, employee relations, workplace investigations, workplace assessments, mediation, leadership development, policy review, and consulting.
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We look at employee relations concerns from more than one perspective.
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We consider not only the immediate issue, but also the organizational context, workplace culture, policies, leadership practices, communication, and potential impact of different approaches.
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We provide practical guidance while recognizing that the organization remains responsible for its own decisions and actions.
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For Tribal Nations, Native-led organizations, Native-serving programs, and Tribal Educational Professionals. We also bring a culturally grounded understanding of the importance of relationships, respect, communication, accountability, community, and organizational context when navigating employee relations matters.
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Our goal is to be a trusted resource organizations can turn to when they need thoughtful, experienced guidance not simply another generic HR answer.